Tiny Tinkle is an app designed to support kids who wet themselves. Based on scientific research, Tiny Tinkle offers a structured 12-week training program to help children build healthy bathroom routines. With the involvement of parents, children track their progress in a fun, encouraging way.
Effective as of October 10, 2023.
1.1. These user terms (the “Terms”) apply to you who use Retail Software Stockholm AB’s (company registration number 559070-0463) (“Tiny Tinkle”) bladder training programme application Tiny Tinkle (the “App”), other apps, products, services, campaigns or website (collectively referred to as the “Service”).
1.2. You gain access byinstalling or otherwise interacting with our Services. By doing so, you have the right to use the Services as set out in these Terms.
1.3. Read these Terms thoroughly since they contain important information regarding your rights and obligations in connection with your use of the Services.
1.4. One of the most important Services Tiny Tinkle provide is intended to improve bladder training through an App. The App is designed as a tool to support bladder training through registration, rewards and reminders.
In order to use the Services, you may need to create a user account. When you create an account and when you are invited as a co-caregiver, these Terms apply.
2.1. In order to use some of our Services, you must register a user account (“User Account”) on Tiny Tinkle’s website (https://tinytinkle.com) or in the App. We have an age restriction (see Section 15) to register a User Account. You may not provide any false information with regards to your identity to register a User Account. The User Account is personal and may not be transferred to anyone else.
2.2. You are responsible for your User Account as well as the password that you use to sign in to your User Account. You are also responsible for any use of, and all activities taken through, your User Account. You shall immediately notify Tiny Tinkle in case you know or suspect that someone other than you is using your User Account.
2.3. Your User Account will remain active until the day (i) You delete your User Account, (ii) Tiny Tinkle prohibits you from using Services or (iv) the Services are suspended by Tiny Tinkle.
3.1. The price for using the Services will be stated clearly at any specific time when applicable.
3.2. Tiny Tinkle reserves the right to, at any given time, to the extent permitted by applicable law, change its prices for the Services, including terms in regards to price and payments. Tiny Tinkle will inform you of any price adjustments 60 days prior to any such price adjustment takes place.
For the avoidance of doubt, Tiny Tinkle provides features for bladder training such as registration, rewards and reminders. The Services do not contain any form of medical advice. If you are in any need of medical advice, you must obtain such from someone who provides such.
You may not use your User Account, the Services or any Content therein (defined below) in any unlawful manner or in any way that infringes someone’s Intellectual Property Rights (defined below). In addition, You may not:
a) use the Service if you are under the age of our age restriction (see Section 15) without Your legal guardian’s authorization;
b) copy, publish, transfer, distribute, sell, license, sub-license or lease the Services (in whole or in part) to anyone else;
c) use the Services for any commercial purpose, or for any commercial or non-commercial public display;
d) modify or create derivative products based on the Services, or otherwise use the Services to create a similar or competing product;
e) use the Services to provide service bureau or time sharing services, or any other web or/and server hosting services, to a third party;
f) delete, modify, obscure or conceal any copyright, trademark or any other proprietary information contained in the Services;
g) directly or indirectly decompile, deconstruct, reverse engineer or in any other way attempt to obtain or derive the source code, object code or underlying structure, ideas, knowledge and algorithms in or for the Services, except and only to the extent such activity is expressly permitted by applicable law;
h) through the Services upload, send, transfer, reproduce or distribute information, computer software or other material protected by Intellectual Property Rights, data protection or privacy rights, without first obtaining authorization from the owner of such rights; or
i) through the Service upload, send, transfer, reproduce, develop or in any other way process viruses, masks, harmful code of any sort, or other illegal or harmful material.
6.1. Tiny Tinkle always strive to offer you the best possible availability of the Services, with minimal disruption. Tiny Tinkle however does not guarantee the full functioning of the Services. Tiny Tinkle shall at all times have the right to take any measures it deems necessary due to any technical, operational or security reasons or any other reasons in regard to any maintenance, and, any such measures may potentially restrict your access to the Services. Tiny Tinkle shall always strive to perform such measures as quickly as possible with the least possible disturbance for you.
6.2. In addition, Tiny Tinkle has the right to, at any given time, change the content or scope of the Services, as well as temporarily or permanently suspend the Services.
7.1. Tiny Tinkle reserves it’s right to decide whether you are in violation of any of the restrictions set forth in these Terms and can thus at any time, without prior notice, remove, block or edit your access to the Services.
7.2. If Tiny Tinkle’s provision of the Services entails any risk of harm to Tiny Tinkle or other users of the Services, or imply any risk of breaching any applicable law, Tiny Tinkle has the right to take any measures it deems appropriate and necessary, considering the relevant circumstances (including but not limited to, terminating or cancelling your or others’ access to the Services, or deleting content from the Services).
7.3. If Tiny Tinkle in any way restricts your access to or use of the Services, Tiny Tinkle shall always notify you as soon as possible. You or the person paying on your behalf will not be entitled to any compensation or refund of made payments if Tiny Tinkle restricts your access to or use of the Services, and such restricted access or use shall not be deemed to constitute a defect in the Services.
8.1. Tiny Tinkle or Tiny Tinkle’s licensors own all Intellectual Property Rights and other rights in or to the Services including all content on the Services, such as texts, graphics, logotypes, buttons, icons, sound files and software (“Content”) therein. When registering a User Account with Tiny Tinkle, you receive a non-exclusive and non-transferrable right to use the Services and the Content, in accordance with the limitations set out in these Terms. This right will immediately terminate from the date you no longer have a User Account with Tiny Tinkle.
8.2. You receive no right in the Services or the Content therein. Nothing in these Terms shall be interpreted as if any Intellectual Property Rights are or will be transferred to you (in whole or in part). The term “Intellectual Property Rights” means any and all intellectual property rights, including (without limitation) patents, know-how, design rights and product design rights, tool models, trademarks, service marks, copyrights (including rights in software), source codes and other rights in computer software, data and data algorithms, database rights, confidential information, company secrets, applications for the granting of the abovementioned rights and the right to make applications for the registration of such rights, extensions and renewals thereof and all rights of similar characteristics, anywhere in the world, and all rights according to licenses and consent in relation to such rights and other intellectual or industrial rights.
8.3. In connection with your use of the Services, information, graphics and other data will be generated or in other way emerge, and, you may from time to time provide feedback to Tiny Tinkle regarding the Service as well as upload information and material in, to or through the Services (“User Data”). You own your User Data, but you hereby give Tiny Tinkle a non-exclusive, transferrable, perpetual, royalty free and worldwide right to use, copy, disclose, license, distribute and use such User Data in any manner and for any purpose whatsoever (including but not limited to, developing and improving the Services).
For Tiny Tinkle to be able to provide the Services to you, it is necessary for Tiny Tinkle to collect and process personal data relating to you. Tiny Tinkle acts as a controller for the personal data processed under the Services. More information on how Tiny Tinkle process such personal data is available in Tiny Tinkle’s privacy policy which is available at Tiny Tinkle’s website www.tinytinkle.com/privacy.
10.1. These Terms shall enter into force the moment you use our Services and shall remain in full force and effect until either you or Tiny Tinkle terminates these Terms and the Services.
10.2. Both Tiny Tinkle and you shall have the right to at any given time terminate these Terms and the Services with a notice period of 30 days.
10.3. Tiny Tinkle also has the right to immediately terminate these Terms and the Service if You or the person paying on Your behalf violate these Terms or if You do not make payment in due time.
10.4. You terminate these Terms and the Services by contacting Tiny Tinkle via email on info@tinytinkle.com. Termination by Tiny Tinkle is made through written notice to you through the Services, or by email.
10.5. Your rights under these Terms will cease upon termination of these Terms and the Service, and then, you may no longer use the Services or any Content therein. However, upon termination of these Terms and the Service, irrespective of reason, the following terms shall remain binding for you and Tiny Tinkle: Section 6, 8, 9, 13 and 15.
10.6. Tiny Tinkle will reimburse you or the person paying on your behalf for all prepaid costs covering the time after the Terms and Services have been terminated, if termination is made by you. In case of Tiny Tinkle’s termination as a result of your breach of these Terms or in case, you or the person paying on your behalf will not receive any reimbursement in accordance with the above. The termination of these Terms and the Services will to no extent relieve you or the person paying on your behalf from any obligation to pay Tiny Tinkle for any costs relating to the period prior to termination.
11.1. Tiny Tinkle will send notifications and communications to you through the Services, or by e-mail. It is tour obligation to use the Services in order to take part of Tiny Tinkle’s notifications.
11.2. In case of any changes in your contact details (such as your name, address, e-mail and phone number), you must notify Tiny Tinkle of such change without undue delay.
11.3. Notifications sent by Tiny Tinkle to you shall be deemed to have been duly received after 7 days if sent by e-mail.
At any time, Tiny Tinkle may revise the Terms at our sole discretion. If we make changes, we will post the revised Terms, and update the revision date above. Unless restricted by law, revisions are effective and binding when posted on the Services and any continued use of any of the Services following a revision means you agree to the new Terms. We may, but are not required to, notify you by sending an email notification to the address associated with your account or providing notice through the Services. Our Terms cover the entire agreement between you and Tiny Tinkle regarding the Services. If you do not agree with our Terms, you should stop using the Services.
13.1. The Services is provided “as is” and “as available”, and you understand that the Services are limited to the features and properties that exist at the time you use the Services. Tiny Tinkle provides no warranties (whether expressed or implied) of any kind or other commitments, with regards to any suitability, quality, availability, reliability, effectiveness or infringement of third party’s intellectual property rights, in relation to the Services. You use the Services at your own risk.
13.2. You are fully responsible for having the equipment and software needed (and required) for your use of the Services. Tiny Tinkle is never responsible for any internet fees or other fees with regards to data traffic, that may apply when using the Services.
13.3. You are solely liable for all User Data, and you shall indemnify and hold Tiny Tinkle harmless from and against any damages, losses and expenses that arise due to your breach of these Terms.
13.4. To the extent permissible under applicable law, Tiny Tinkle (including Tiny Tinkle’s subsidiaries, partners, licensors, suppliers, service suppliers and employees) is to no extent liable for any (direct or indirect) damage, loss or claim that arise in connection with your use of the Services, the Content therein or your User Account, or otherwise in connection with these Terms. This applies irrespective of how the harm or loss has occurred (including harm or loss due to negligence).
13.5. If Tiny Tinkle’s performance of any obligations under these Terms is materially impeded or prevented as a consequence of any circumstance beyond Tiny Tinkle’s reasonable control, that Tiny Tinkle could not reasonably have been expected to have taken into account or to have avoided or overcome the effects of, this shall be deemed as grounds of discharge that will entail a release from liability in damages and any other penalties.
14.1. Tiny Tinkle has the right to, at any given time, engage subcontractors for the performance of Tiny Tinkle’s obligations under these Terms. Tiny Tinkle also has the right to at any given time (in whole or in part) transfer its rights or obligations under the Terms to a third party, without your prior consent. Tiny Tinkle will notify you if such transfer takes place.
14.2. If any provision of these Terms is held to be invalid or unenforceable by any competent court, authority or arbitral tribunal, the remainder of that provision and all other provisions will remain valid and enforceable to the fullest extent permitted by applicable law.
You must be at least 13 years of age in the US, or 16 years of age in countries subject to the EU General Data Protection Regulation, unless exempted by individual country exceptions, to use the Services or submit any information to Tiny Tinkle. If you are between 13 and 18 years of age, you may only use the Services under the supervision of a parent or legal guardian who agrees to be bound by the Terms and our Privacy Policy. If you are under 13, or 16 where applicable, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under the required minimum age, we will delete that information as quickly as possible. If you believe that a child under the required minimum age may have provided us personal information, please contact us by using the address info@tinytinkle.com.
Tiny Tinkle take the commitment to our users very seriously. However, sometimes things may come up that are outside of our control. Thus, Tiny Tinkle will not be liable for any failure to perform any of its obligations stated in the Terms if the failure results from a cause beyond our reasonable control, including without limitation, mechanical, electronic or communications failure or degradation, strikes or other labor disputes (whether or not relating to our workforce), restraints or delays affecting carriers, or our inability or delay in obtaining supplies of adequate or suitable materials.
17.1. These Terms (including this section) shall be governed by and construed in accordance with the laws of Sweden, unless conflict of laws principles enforce the application of the laws of another jurisdiction.
17.2. In case you have any questions, comments, requests, complaints or problems relating to the Service, the App or these Terms, you are welcome to contact Tiny Tinkle via info@tinytinkle.com, or at Retail Software Stockholm AB, Eriksbergsgatan 32, 114 30 Stockholm, Sweden.
17.3. In case you have any complaints or problems with the Services and are unable to resolve the complaint or problem (or the dispute concerning the problem) with Tiny Tinkle, you may send your complaint to the EU’s platform for online dispute resolution (the ODR platform). The ODR platform offers consumers and traders within the EU an opportunity to attempt to solve disputes concerning complaints regarding products, purchased online, without involving a court. By using the ODR platform, you as a consumer are able to find a body or forum for your complaints.